For us, it’s all about people

We are a specialist telephone-based financial services company based in the centre of Bristol.

We provide two different forms of service depending on your requirements:

Full financial advice from our diploma-qualified Independent Financial Advisers

A non-advisory comparison service provided by our Sales Executives

We pride ourselves on providing excellent customer service and have gone from strength to strength over the years doing just that.

Each member of National Friendly Financial Solutions is professional, experienced and focused on helping you find the right solution for you.

We are available over the telephone, by post and via email and we’ll respond promptly to assist you in achieving your financial goals and aspirations.

The importance of putting the customer at the heart of what we do has long been part of our culture and practices.

We believe that treating customers fairly is an integral part of who we are. Our customers and their best interests are always at the forefront of our thinking which we firmly believe delivers fair customer outcomes at every step of the way.

For information on how we ensure fair treatment of our customers and the service you can expect from us, please read our Customer Statement PDF.

 

Our company details

National Friendly Financial Solutions Limited (no. 05603624) is a wholly-owned subsidiary of National Deposit Friendly Society Limited (no.369F) both registered at 11-12 Queen Square, Bristol BS1 4NT.

Our regulatory details

National Friendly Financial Solutions Limited is authorised and regulated by the Financial Conduct Authority (FCA). We are permitted to advise on and arrange investments, pensions, life and insurance products and mortgages. The FCA does not regulate will-writing. Our Financial Services Register no. is 452784 you can check this at: https://register.fca.org.uk

National Friendly Financial Solutions Limited is covered by the Financial Services Compensation Scheme and Financial Ombudsman Service.

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9am to 5.00pm Monday to Friday excluding bank holidays.
Calls are recorded for training and quality purposes.

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