The friendly way to make sense of your money
We’re always easy to get in touch with and easy to deal with.
We’re a friendly voice at the end of the phone, with helpful information and expert service whenever you need it, right here in the UK. There are lots of ways in which you can get in touch with us – just use the one that suits you best.
Call us
We’re open from 9am to 5:00pm, Monday to Friday excluding bank holidays. Calls from UK landlines and mobiles cost no more than a call to a 01 or 02 number and will count towards any inclusive minutes. Calls are recorded for training and quality purposes.
Email us
Write to us
NFFS, 11-12 Queen Square, Bristol, BS1 4NT
For press enquiries
Please email us at hello@nationalfriendly.co.uk
We always welcome feedback, so please use the contact details above to get in touch. If you would like to make a complaint please email complaints@nationalfriendly.co.uk. If you cannot settle your complaint with us you may be entitled to refer it to The Financial Ombudsman Service. Full details can be found on their website at www.financial-ombudsman.org.uk